Privacy
Privacy Policy
This policy explains the types of information Schoolvia may collect, why it is used, and how information may be shared when people use the education marketplace.
Last updated: 11 September 2026
Information we collect
Schoolvia may collect account information, parent and student profile details, school profile information, education requirements, contact details, application information, support messages, and technical usage information.
Where payments are offered, payment processing may be handled by third-party payment providers. Schoolvia does not need to store full payment-card credentials when a payment provider processes them directly.
How information is used
Information may be used to create and secure accounts, match education requirements with relevant providers, manage applications and leads, improve the platform, communicate service information, prevent misuse, and provide support.
Parents and children
A parent or guardian may provide information about a child for the purpose of finding schooling, homeschooling or tuition options. Parents and guardians should provide only information reasonably required for education discovery and connection.
Sharing information
Relevant information may be shared with a school when a parent applies, requests a connection, or when contact access is provided through an authorised Schoolvia workflow.
Information may also be shared with service providers that support hosting, analytics, communications, security or payment processing where necessary to operate the platform.
Security and retention
Schoolvia uses reasonable technical and organisational safeguards appropriate to the platform. No internet service can guarantee absolute security.
Information may be retained for as long as reasonably necessary for account operation, legal obligations, dispute handling, security and legitimate business purposes.
Your choices
Users may update profile information through available account features and may request support for privacy-related questions, subject to applicable law and identity verification.
Policy updates
This policy may be updated as Schoolvia changes its services, technology or legal requirements. The latest published version applies from its stated update date.
